TY - JOUR AB - VL - 42 IS - 6 SN - 0019-7858 DO - 10.1108/ict.2010.03742fab.003 UR - https://doi.org/10.1108/ict.2010.03742fab.003 PY - 2010 Y1 - 2010/01/01 TI - Training boosts customer service at Prism T2 - Industrial and Commercial Training PB - Emerald Group Publishing Limited Y2 - 2024/04/26 ER -