TY - JOUR AB - VL - 38 IS - 4 SN - 0019-7858 DO - 10.1108/ict.2006.03738dab.010 UR - https://doi.org/10.1108/ict.2006.03738dab.010 PY - 2006 Y1 - 2006/01/01 TI - Trainees dial up call-centre jobs T2 - Industrial and Commercial Training PB - Emerald Group Publishing Limited Y2 - 2024/04/20 ER -