E-learning for McDonald's

Citation

(2003), "E-learning for McDonald's", Industrial and Commercial Training, Vol. 35 No. 1. https://doi.org/10.1108/ict.2003.03735aab.010

E-learning for McDonald's

E-learning for McDonald's

McDonald's is working with e-learning company DigitalThink on a pilot project to complement the restaurant chain's worldwide training, learning and development curriculum.

The e-learning initiative, designed for restaurant employees in several countries, is being delivered initially in five languages. It includes an orientation to McDonald's and its standards of quality, service, cleanliness, hospitality and food safety.

The training is based on just-in-time principles and enables employees to learn on demand. McDonald's plans to add new areas to the e-learning curriculum each year.