Designed to improve business performance

Industrial and Commercial Training

ISSN: 0019-7858

Article publication date: 1 June 2000




(2000), "Designed to improve business performance", Industrial and Commercial Training, Vol. 32 No. 3.



Emerald Group Publishing Limited

Copyright © 2000, MCB UP Limited

Designed to improve business performance

Designed to improve business performance

Keywords: Organization, Performance, Management

Organizations large and small are increasingly relying on first-line managers to lead and manage more effectively. Competitiveness is a key feature of any successful business and first-line managers, team leaders and supervisors can, and do, produce measurable improvements for a business - including financial savings, increased productivity and efficiency, improved customer service and reductions in wastage.

Now Financial Times Management has devised a programme which is designed to help deliver these business improvements. Measurable Management focuses on planning and implementing improvements against team and organizational objectives.

Measurable Management is a fully supported programme comprising self-study, work-based activities, manager and facilitator support, and group meetings at strategic points through the programme.

Sandra Curties, from Financial Times Management, said: "Those companies which have used Measurable Management to date have reported tangible financial benefits to the company. Improvements in company procedures are an additional benefit and teamworking is reported as critical in the success of the programme."

Measurable Management focuses on the work and skills of participants. The work-based project contributes directly to specific business requirements and guarantees that first-line managers address key business issues.

"Measurable Management acts as the catalyst to address problems which have been around for some time", continued Sandra. "It identifies areas for improvement in resources, processes and conditions, while underpinning quality initiatives such as total quality management, ISO 9001 and Investors in People. If you are looking for a system that is a proven programme for the measurable improvement of business performance, then Measurable Management is just what you need."

For further information contact Financial Times Management, Portland Tower, Portland Street, Manchester M1 3LD. Tel: +44 (0)161 245 3300; Fax: +44 (0)161 245 3301; E-mail:; Web site:

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