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Occupational stress among Generation-Y employees in the era of COVID-19: cases from universities in India

Dina Sabry Said (College of Business Administration, American University of the Middle East, Egaila, Kuwait)
Sucheta Agarwal (Institute of Business Management, GLA University, Mathura, India)
Yehia Ibrahim Alzoubi (College of Business Administration, American University of the Middle East, Egaila, Kuwait)
Mujtaba M. Momin (College of Business Administration, American University of the Middle East, Egaila, Kuwait)
Ariz Naqvi (College of Business Administration, American University of the Middle East, Egaila, Kuwait)

Industrial and Commercial Training

ISSN: 0019-7858

Article publication date: 11 January 2023

Issue publication date: 22 March 2023

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Abstract

Purpose

Several organizations decided to work remotely after the Indian Government proclaimed a state of emergency on March 24, 2020, to prevent the spread of COVID-19. Employees across all industries, particularly the Generation-Y, were stressed as a result of the COVID-19 outbreak. The purpose of this study is to fills that gap by looking at the effects of occupational stress factors (such as coworker support, work–life balance [WLB] and role expectation conflict) on Generation-Y employees in the educational sector during COVID-19.

Design/methodology/approach

The causes and consequences of the three occupational stresses listed above were investigated. In total, 231 surveys from workers at private and public educational institutions in India were analyzed using partial least square-structural equation modeling analysis.

Findings

The results revealed that support from coworkers greatly reduced job stress, the WLB had a positive impact on the work and personal lives, and the lack of role specification in Generation-Y employees had a negative impact on their job performance.

Originality/value

This study has considered the occupational stress variables among Generation-Y in the era of COVID-19, which need attention to improve the performance of the academic sector.

Keywords

Citation

Said, D.S., Agarwal, S., Alzoubi, Y.I., Momin, M.M. and Naqvi, A. (2023), "Occupational stress among Generation-Y employees in the era of COVID-19: cases from universities in India", Industrial and Commercial Training, Vol. 55 No. 2, pp. 234-252. https://doi.org/10.1108/ICT-03-2022-0017

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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