hrmid10.1108/hrmidHuman Resource Management International Digest0967-0734Emerald Group Publishing Limited10.1108/hrmid.2012.04420caa.008e-non-articleSecondary articleAbstractscat-HOBHR & organizational behaviourA study of relationship between job stress, quality of working life and turnover intention among hospital employeesA.M. Mosadeghrad01062012203© Emerald Group Publishing Limited2012Health care, Hospitals, Iran, Quality of working life, Turnover intention.peer-reviewednoacademic-contentnorightslinkexcludedA study of relationship between job stress, quality of working life and turnover intention among hospital employees

Article Type: Abstracts From: HumanResource Management International Digest, Volume 20, Issue 3

Mosadeghrad A.M., Ferlie E. and Rosenberg D.HealthServices Management Research, November 2011, Vol. 24 No. 4, Start page: 170,No. of pages: 12

Finds that job stress is a serious threat to the quality of working life(QWL) of health-care employees and can cause hostility, aggression, absenteeismand turnover, as well as reduced productivity. Attempts to gain a betterunderstanding of the relationships between job stress and QWL of employees, andtheir impact on turnover intention at Isfahan hospitals, Iran. Employs across-sectional research design, using a validated questionnaire to collect datafrom hospital employees. Finds that, overall, 26 percent of employees gradedtheir job stress high. Finds major sources of stress to be inadequate pay,inequality at work, too much work, staff shortage, lack of recognition andpromotion prospects, time pressure, lack of job security and lack of managementsupport. Finds an inverse relationship between job stress and QWL among hospitalemployees. Finds the most important predictor of QWL to be disturbance handling,followed by job pride, job security and job stress. Discusses that, while QWLwas negatively associated with turnover intentions, job stress was positivelyrelated to employees’ intention to quit. Concludes that, since job stresshas a strong correlation with employee QWL and turnover intention, it is veryimportant to apply the right human resources policies to increase employees’QWL and decrease subsequent turnover. Invites further research to explore,implement and evaluate intervention strategies for prevention of occupationalstress and improvement in QWL.ISSN: 0951-4848Reference: 41AC843

Keywords: Health care, Hospitals, Iran, Quality of workinglife, Turnover intention