TY - JOUR AB - VL - 17 IS - 3 SN - 0967-0734 DO - 10.1108/hrmid.2009.04417cad.006 UR - https://doi.org/10.1108/hrmid.2009.04417cad.006 AU - Vega W. PY - 2009 Y1 - 2009/01/01 TI - Time Warner Cable Kansas City looks beyond the usual suspects for ways to retain and engage customer-facing employees T2 - Human Resource Management International Digest PB - Emerald Group Publishing Limited Y2 - 2024/04/25 ER -