Diversity in the workplace: Positive and negative impacts on performance outcomes

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Increased globalization has led to increased diversity. This can have positive effects for the workplace in terms of increased variety of knowledge, skills and experience. However, there can also be negative impacts of diversity in terms of reduced social cohesion, poor communication and increased conflict. Diversity management can help to reduce the negative effects and capitalize on the positive effects of diversity, in order to enhance organizational performance. Diversity needs to be context-specific, taking into account a wider range of individual attributes, and needs to be supported by diversity at the top management level in order to maximize organizational effectiveness.

Originality

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2021), "Diversity in the workplace: Positive and negative impacts on performance outcomes", Human Resource Management International Digest, Vol. 29 No. 4, pp. 32-34. https://doi.org/10.1108/HRMID-04-2021-0088