TY  - JOUR
AB  - 
VL  - 18
IS  - 13/14
SN  - 0263-2772
DO  - 10.1108/f.2000.06918mab.024
UR  - https://doi.org/10.1108/f.2000.06918mab.024
PY  - 2000
Y1  - 2000/01/01
TI  - 24-hour customer care – courtesy of The Message Pad
T2  - Facilities
PB  - Emerald Group Publishing Limited
Y2  - 2024/09/21
ER  -