Examining the mediating role of organizational pride on the relationship of human values and work outcomes of facilities managers
ISSN: 0263-2772
Article publication date: 2 December 2024
Issue publication date: 2 January 2025
Abstract
Purpose
This study aims to explore the relationship between facilities managers’ human values, organizational pride and work outcomes, with the aim of discovering ways to boost their work outcomes.
Design/methodology/approach
A two-pronged research design comprising an online survey followed by in-depth interviews was adopted. Partial least square structural equation modeling (PLS-SEM) was used to model the data.
Findings
All 18 human values and 7 organizational pride emotions are present to a significant extent in facilities managers. The PLS-SEM showed that human values positively affect work outcomes of facilities managers significantly. In addition, work outcomes are further boosted when organizational pride is present.
Research limitations/implications
The degree of human values that an individual possesses may not be easily measured using a five-point Likert scale as there might be social desirability bias.
Practical implications
The implication is that organizations should select and hire facilities managers with high human values and introduce programs and initiatives to improve facilities managers’ organizational pride as these lead to higher work outcomes. Some recommendations on how to achieve these are provided.
Originality/value
The findings extend existing knowledge by empirically showing the mediating influence of organizational pride on the relationship between human values and facilities managers’ work outcomes. When organizational pride is present, work outcomes of facilities managers is boosted.
Keywords
Acknowledgements
Funding: This research received no external funding.
Conflicts of interest: The authors declare no conflict of interest.
Data availability: Some or all data generated and analyzed in the current study are also available from the corresponding author upon reasonable request.
Ethics approval: This research does not fall within the ambit that requires a full ethics approval in our institution at the time the research was carried out.
Citation
Ling, F.Y.Y., Ng, Y.J. and Zhai, W. (2025), "Examining the mediating role of organizational pride on the relationship of human values and work outcomes of facilities managers", Facilities, Vol. 43 No. 1/2, pp. 129-148. https://doi.org/10.1108/F-09-2023-0087
Publisher
:Emerald Publishing Limited
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