Employee performance paradox: office environment facilitations mediated through employee behavioral attitude using PLS-SEM analysis
ISSN: 0263-2772
Article publication date: 29 November 2024
Issue publication date: 2 January 2025
Abstract
Purpose
The purpose of this study is to conduct a comprehensive and precise investigation into the influence of office environments on employee performance. Office workers spend a considerable amount of time inside a building, and the office environment in which they work has a profound impact on their overall well-being and directly affects their effectiveness and productivity. Yet, the previous studies opted out the importance of hygiene factors like office environment and there is a need to uncover hidden causes and shed light on office environment areas that can be improved.
Design/methodology/approach
This research adopts a descriptive research design using a quantitative research method to study the relationships between office environment facilitations and employee performance. The technique of survey questionnaires was employed, and a total of 829 samples were analyzed. Measurement model, structural model and hypothesis testing using PLS-SEM software version 4.1.0.0 were briefly explained.
Findings
The study investigated the direct and indirect effects of the office environment on employee communication, interactions, productivity and performance. The findings revealed significant outcomes, indicating that the office environment does indeed have an impact on these employee-based factors. Both communication and interactions, as well as employee productivity as an indirect effect, were found to significantly mediate the connection between the office environment and employee performance.
Research limitations/implications
Insufficient data and analysis exist regarding the factors influencing the effect of employee performance on business. The constraints of time, cost and scope impede comprehensive surveys and thorough analysis. Regrettably, only four specific aspects of the office environment were examined in relation to employee performance, neglecting other significant factors. By acknowledging the potential problems highlighted in this study concerning different office concepts, organizations can endeavor to establish a more conducive working environment. It is imperative to acknowledge that the absence of a well-structured office environment that meets employees’ expectations may lead to unfavorable consequences.
Originality/value
To the best of the authors knowledge, this is the first study of office environment facilitations related to employee behavioral attitude and employee performance in Yangon, Myanmar and this study will help discover new insights of the importance of employee performance in least developing countries.
Keywords
Acknowledgements
This is to acknowledge the banking companies participated in conducting surveys and for providing the necessary resources for the completion of this study.
Funding: There is no funding for this research.
Declaration of competing interests: The author declared that they had no conflicts of interest with respect to their authorship or the publication of this article.
Citation
Win Naing Soe (2025), "Employee performance paradox: office environment facilitations mediated through employee behavioral attitude using PLS-SEM analysis", Facilities, Vol. 43 No. 1/2, pp. 95-128. https://doi.org/10.1108/F-05-2024-0072
Publisher
:Emerald Publishing Limited
Copyright © 2024, Emerald Publishing Limited