IMC, social media and UK fashion micro-organisations
Abstract
Purpose
This paper aims to analyse the practical applicability of integrated marketing communications (IMC) to micro-organisations operating in the UK’s fashion industry, focusing specifically on the use of online platforms.
Design/methodology/approach
Qualitative methodological tools including semi-structured interviews, semiotics, Twitterfeed and Facebook analysis are used to examine to what extent micro-organisations apply IMC.
Findings
The findings suggest that these micro-organisations have a limited understanding of IMC. Although they utilise various channels, including social media, there is a disconnect between reaching the audience, understanding their needs and linking these aspects. External factors influence the use of various communication channels, leading to further fragmentation of sent messages.
Research limitations/implications
This research focuses on five micro-organisations within the fashion industry and thus may be seen as limited in nature. Whilst implications of the findings are discussed in terms of their impact to the wider industry and other sectors, this needs to be further researched.
Practical implications
Micro-organisations are underdeveloped in terms of both IMC and social media and require practical advice.
Originality/value
This study investigates two under-researched areas, IMC in micro-organisations and the use of social media within IMC, thereby moving forward our understanding of IMC in practice.
Keywords
Citation
Henninger, C.E., Alevizou, P.J. and Oates, C.J. (2017), "IMC, social media and UK fashion micro-organisations", European Journal of Marketing, Vol. 51 No. 3, pp. 668-691. https://doi.org/10.1108/EJM-08-2015-0599
Publisher
:Emerald Publishing Limited
Copyright © 2017, Emerald Publishing Limited