Supporting cooperation
Anne Matthews
(Programme Administrator, ITS Belfast)
78
Abstract
When ITS Belfast decided to introduce the Deming approach into the company, bells began to ring for one department. The support staff realised that this approach could be the key to alleviating many of their problems.
Citation
Matthews, A. (1993), "Supporting cooperation", The TQM Magazine, Vol. 5 No. 1. https://doi.org/10.1108/eb059550
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited