TY  - JOUR
AB  - Achieving total quality is a step‐by‐step process. Each stage needs to be understood and managed appropriately. This article looks at all the different phases and the stakeholders' involvement in them.
VL  - 4
IS  - 4
SN  - 0954-478X
DO  - 10.1108/eb059537
UR  - https://doi.org/10.1108/eb059537
AU  - Livsey Ian
PY  - 1992
Y1  - 1992/01/01
TI  - Growing through change
T2  - The TQM Magazine
PB  - MCB UP Ltd
Y2  - 2024/05/13
ER  -