TY  - JOUR
AB  - Many companies have become all fired up about TQM, only to find themselves disappointed with the results. The author has identified nine key reasons for their apparent failure.
VL  - 4
IS  - 4
SN  - 0954-478X
DO  - 10.1108/eb059535
UR  - https://doi.org/10.1108/eb059535
AU  - McDonald John
PY  - 1992
Y1  - 1992/01/01
TI  - Reasons for failure
T2  - The TQM Magazine
PB  - MCB UP Ltd
Y2  - 2024/04/24
ER  -