Maintaining control

Abstract

It was the need for survival that prompted Volvo's Ghent factory to improve its quality and cost effectiveness. To help achieve this, the company adopted a Total Productive Maintenance programme which places the responsibility for equipment maintenance and quality control on all employees.

Citation

Kochan, A. (1992), "Maintaining control", The TQM Magazine, Vol. 4 No. 4. https://doi.org/10.1108/eb059534