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Quick off the mark

Julie Soquet (Director of Training, ODI Europe)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 January 1991

Abstract

Increased customer satisfaction is the driving force behind many organisations in the 1990s. ODI is helping companies achieve this goal through Quick‐Start — a technique used to implement quickly and efficiently the management of both relationships and processes.

Citation

Soquet, J. (1991), "Quick off the mark", The TQM Magazine, Vol. 3 No. 1. https://doi.org/10.1108/eb059516

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited