TY  - JOUR
AB  - Improving business processes is the key to increased profits and market share. This article presents a new, systematic approach to improving the efficiency, effectiveness, and adaptability of these critical processes which make the difference between success and failure.
VL  - 3
IS  - 1
SN  - 0954-478X
DO  - 10.1108/eb059514
UR  - https://doi.org/10.1108/eb059514
AU  - Harrington H. James
PY  - 1991
Y1  - 1991/01/01
TI  - Improving business processes
T2  - The TQM Magazine
PB  - MCB UP Ltd
Y2  - 2024/04/19
ER  -