To read the full version of this content please select one of the options below:

Improving business processes

Dr H. James Harrington (International Quality Advisor, Ernst & Young USA)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 January 1991

Abstract

Improving business processes is the key to increased profits and market share. This article presents a new, systematic approach to improving the efficiency, effectiveness, and adaptability of these critical processes which make the difference between success and failure.

Citation

Harrington, H.J. (1991), "Improving business processes", The TQM Magazine, Vol. 3 No. 1. https://doi.org/10.1108/eb059514

Publisher

:

MCB UP Ltd

Copyright © 1991, MCB UP Limited