Quality engineering

Abstract

Ford of Europe has as its mission ‘to continually improve our products and services to meet our customer needs’. The company is adopting Taguchi's philosophy of Loss Function analysis and the Quality Function Deployment planning tool to support its Total Quality culture.

Citation

Henshall, E.J. (1989), "Quality engineering", The TQM Magazine, Vol. 1 No. 5. https://doi.org/10.1108/eb059486