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The role of process modelling

John Marsh (ICL TQM Consultant)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 May 1989

212

Abstract

This article presents the proven business benefits of Process Modelling in continuous improvement. The emphasis is on case study material, highlighting the successes and warning of the pitfalls. The material is drawn from the author's experience of implementing Total Quality which includes multi‐site manufacturers as well as smaller companies from more traditional industries.

Citation

Marsh, J. (1989), "The role of process modelling", The TQM Magazine, Vol. 1 No. 5. https://doi.org/10.1108/eb059484

Publisher

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MCB UP Ltd

Copyright © 1989, MCB UP Limited

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