Creating the competitive advantage
Dr Sam Black
(Director of Quality)
212
Abstract
Annual quality improvement is a continual effort at Caterpillar — an effort that is becoming increasingly important as the company strives to reduce costs and maintain its leadership position.
Citation
Black, S. (1988), "Creating the competitive advantage", The TQM Magazine, Vol. 1 No. 1. https://doi.org/10.1108/eb059466
Publisher
:MCB UP Ltd
Copyright © 1988, MCB UP Limited