The third and latest generation of the St. Gallen Management Concept represents an attempt to extend logically the ‘system oriented science of business and industrial management’ to the management problems of all kinds of companies and other similar social systems.
Kaspar, C. and lic., o. (1992), "Systems approach in tourism: The third generation of the St. Gallen Management Concept", The Tourist Review, Vol. 47 No. 2, pp. 21-27. https://doi.org/10.1108/eb058097
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