OFFICE AUTOMATION AND ORGANISATIONAL CHANGE — THE NEED FOR A NEW KIND OF MANAGER?

Abstract

How should Office Automation (OA) be introduced? Organisation and Methods (O&M) often get the task but are not well equipped to do so. Case studies show that OA projects often create problems and that O&M receive the blame. O&M staff need to adopt a proactive role. The growth in information technology demands a new kind of manager — one who combines technological skills with an understanding of business.

Citation

Williams, A. and Rowe, C. (1988), "OFFICE AUTOMATION AND ORGANISATIONAL CHANGE — THE NEED FOR A NEW KIND OF MANAGER?", Industrial Management & Data Systems, Vol. 88 No. 5/6, pp. 3-7. https://doi.org/10.1108/eb057507