TY - JOUR AB - This article focuses on an analysis of the interaction between the key systems involved in the selling transaction in a department store of the retail industry: the sales person; the customer; the merchandise and the electronic point‐of‐sale cash register. In addition some aspects of the technical system of policies and procedures are discussed as they are necessary to clarify particular points during the analysis. VL - 84 IS - 9/10 SN - 0263-5577 DO - 10.1108/eb057379 UR - https://doi.org/10.1108/eb057379 AU - Sims Ronald R. AU - Veres John G. AU - Bowens Howard E. PY - 1984 Y1 - 1984/01/01 TI - The Primary Systems Affecting Selling Transactions T2 - Industrial Management & Data Systems PB - MCB UP Ltd SP - 28 EP - 32 Y2 - 2024/04/24 ER -