An ‘uninscrutable’ lesson from Japan

Abstract

A Japanese idea for improving product quality in industry is starting to catch on in the UK. Other benefits from the scheme include savings in production costs, more job satisfaction — and a potential boost in status for Britain's maligned factory foremen.

Citation

(1979), "An ‘uninscrutable’ lesson from Japan", Industrial Management, Vol. 79 No. 10, pp. 16-38. https://doi.org/10.1108/eb056997