When words really count

Abstract

Every letter which begins ‘Thank you for your inquiry of …’ is a waste of the typist's time — and that means her employer's money. With dictation and typing accounting for anything up to 35 per cent of office costs, Geoff Tyler outlines the practical benefits of current editing techniques — or word processing as it has come to be known.

Citation

(1978), "When words really count", Industrial Management, Vol. 78 No. 9, pp. 31-32. https://doi.org/10.1108/eb056880