The Transfer of Concepts and Techniques Between Manufacturing and Service Systems
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 March 1983
Abstract
In recent years, it has become almost commonplace amongst production and operations management practitioners that the concepts, principles, methodologies and techniques from manufacturing can be applied to service operations. This article attempts a framework for thinking about organisations and a suggestion for research to facilitate the transfer of expertise across the interfaces. It is not simply the application of techniques which is sought but a synergistic growth in the effectiveness of production and operations management.
Keywords
Citation
Killeya, J.C. and Armistead, C.G. (1983), "The Transfer of Concepts and Techniques Between Manufacturing and Service Systems", International Journal of Operations & Production Management, Vol. 3 No. 3, pp. 22-28. https://doi.org/10.1108/eb054698
Publisher
:MCB UP Ltd
Copyright © 1983, MCB UP Limited