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Transforming the legacy of Sears

Arthur C. Martinez (Chairman and chief executive officer of Sears, Roebuck and Company.)

Strategy & Leadership

ISSN: 1087-8572

Article publication date: 1 April 1997

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Abstract

Across all sectors, we are witnessing a tremendous resurgence in American business. Bold new thinking, a willingness to embrace change, and a renewed emphasis on quality and customer service are the common factors underlying this resurgence. We at Sears have taken the first few steps on what we know will prove to be a very long journey

Citation

Martinez, A.C. (1997), "Transforming the legacy of Sears", Strategy & Leadership, Vol. 25 No. 4, pp. 30-34. https://doi.org/10.1108/eb054593

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited