Managing the intelligent enterprise: Knowledge & service‐based strategies
James Brian Quinn Ph.D.
(William and Joseph Buchanan Professor of Management at the Amos Tuck School of Business Administration at Dartmouth College.)
286
Abstract
Contrary to popular belief, the United States never has been dominantly a manufacturing country. More people have always been employed in the service sector. They now account for about 78 percent of all employment in the U.S., although that does not include the additional 12 percent of employees in manufacturing companies who perform service activities.
Citation
Brian Quinn, J. (1993), "Managing the intelligent enterprise: Knowledge & service‐based strategies", Planning Review, Vol. 21 No. 5, pp. 13-16. https://doi.org/10.1108/eb054432
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited