Communications — The art of getting through to people — Part II

Abstract

In the last issue of Planning Review, a new concept in facilitating communication was discussed. This concept, called “I‐SPEAK Your Language,” concerns the modification of one's style of communication to match that of the person being addressed. In this way planners can be more effective in “getting through” to those with whom they must communicate. Obviously, having your thoughts heard is no guarantee that they will be accepted, but it is a necessary first step. It is also a step in which attempts at communication are often abandoned, because planners, discouraged by their inability to “get through,” give up.

Citation

Drake, J.D. (1975), "Communications — The art of getting through to people — Part II", Planning Review, Vol. 3 No. 3, pp. 10-27. https://doi.org/10.1108/eb053714