A Survey of Differences in Communication between Managers and Subordinates

Abstract

There is a significant difference in the perception managers have regarding the level of communications they have with their subordinates and the level of communication subordinates perceive they have with their managers. Managers in the private sector do not communicate more with their employees than managers in the public sector. Nor do private employees indicate that their managers communicate significantly more than employees in the public sector. An ex‐post facto study of 223 persons from private and public organisations was carried out in Australia to discover whether managers perceive they communicate significantly more with subordinates than subordinates perceive the managers communicate with them.

Citation

Marshall, V. and Cacioppe, R. (1986), "A Survey of Differences in Communication between Managers and Subordinates", Leadership & Organization Development Journal, Vol. 7 No. 5, pp. 17-25. https://doi.org/10.1108/eb053604