Structuring Quality Circles: A Management Challenge to Combat Ailing Productivity
Hans J. Bocker
(Wilfrid Laurier University, Waterloo/Ontario European Business School, London, Paris, Madrid)
Herman O. Overgaard
(Wilfrid Laurier University, Waterloo/Ontario European Business School, London, Paris, Madrid)
110
Abstract
The Taylorisation of the Production area over the last decades has brought mass manufacturing coupled with a dramatic decrease of unit costs, thus making most goods cheaper and, therefore, generally affordable. At the same time, however, a most costly and valuable resource, namely the employee's personal capacity, most notably his problem‐solving ability, has become greatly underutilized.
Citation
Bocker, H.J. and Overgaard, H.O. (1982), "Structuring Quality Circles: A Management Challenge to Combat Ailing Productivity", Leadership & Organization Development Journal, Vol. 3 No. 5, pp. 17-29. https://doi.org/10.1108/eb053518
Publisher
:MCB UP Ltd
Copyright © 1982, MCB UP Limited