The Role of the Secretary in Personnel Management

Abstract

The role of the secretary has recently become the focus for considerable research. Silverstone studied the variables related to the job satisfaction of office secretaries for her PhD and Vinnicombe for hers. The Unions such as APEX (1979) have considered the effect of technological office changes on the secretary's job. Others such as McCabe and Popham have written on the organisation structure changes necessary to support the technological changes, from typewriters to word processors, which will influence the secretary's job.

Citation

Ridgeway, C. (1982), "The Role of the Secretary in Personnel Management", Leadership & Organization Development Journal, Vol. 3 No. 2, pp. 17-20. https://doi.org/10.1108/eb053505