Mediating Interpersonal Conflict in Organizations: Minimal Conditions for Resolution

Abstract

This article discusses the minimal conditions that must be present in order for movement towards resolution of interpersonal conflict to occur, and brings into question earlier assumptions about the amount of skill a person functioning as a third party mediator must possess in order to be effective.

Citation

Dana, D. (1982), "Mediating Interpersonal Conflict in Organizations: Minimal Conditions for Resolution", Leadership & Organization Development Journal, Vol. 3 No. 1, pp. 11-16. https://doi.org/10.1108/eb053498