Conversation Control in Management Development
Charles J. Margerison
(International Management Centre, Buckingham, UK, and Queensland University, Australia)
147
Abstract
Interpersonal skills are now key features of management courses. However, the principles of conversation have not been widely studied. Like any skill, conversation can improve with practice. First, it requires that you know what you are doing and then try out the various skills. Ten key points emerging from the issues raised are outlined as guidelines for skill development.
Keywords
Citation
Margerison, C.J. (1988), "Conversation Control in Management Development", Journal of Management Development, Vol. 7 No. 3, pp. 68-73. https://doi.org/10.1108/eb051679
Publisher
:MCB UP Ltd
Copyright © 1988, MCB UP Limited