Assessing user needs

Abstract

I remember an occasion a few years ago when I needed some advice on questionnaire design and a colleague suggested that I get in touch with the Centre for Research on User Studies at Sheffield University. ‘But of course’, I replied, quick as a flash, not wishing to betray the fact that I had never heard of the Centre for Research on User Studies, still less that I had absolutely no idea just what was meant by a Centre for Research on User Studies.

Citation

Cronin, B. (1981), "Assessing user needs", Aslib Proceedings, Vol. 33 No. 2, pp. 37-47. https://doi.org/10.1108/eb050767