Within D.S.I.R., by a technical information service we do not mean a library or an abstracting service or a translating service. A technical information service may contain all or none of these. The essential thing about it is that it should be actively concerned with getting information in a suitable form to the user. Within this definition I should like to stress the word ‘actively’. We regard a service such as a library service which is only concerned with dealing with customers who approach it, as a passive service. To see if this has always been the view held in the Department I began to study the earlier papers relating to the Department. That, of course, is an appropriate activity because this year on 1st December the Department is forty years young.
MCB UP Ltd
Copyright © 1956, MCB UP Limited