Reference work with international students: Making the most use of the neutral question

Abstract

In the past decade, increasing enrollment of international students at universities and colleges in North America has prompted the exploration and documentation of the issues related to library use by this group. The characteristics and difficulties faced by these students have been studied by Liu and Allen.

Citation

de Souza, Y. (1996), "Reference work with international students: Making the most use of the neutral question", Reference Services Review, Vol. 24 No. 4, pp. 41-48. https://doi.org/10.1108/eb049295