TY - JOUR AB - Cooperative reference is defined as “a process through which information assistance is provided, at least in part, by referring the user or the user's questions to library/information personnel at another institution, according to a system of formally established protocols.” VL - 24 IS - 1 SN - 0090-7324 DO - 10.1108/eb049273 UR - https://doi.org/10.1108/eb049273 AU - Hogan Donna R. PY - 1996 Y1 - 1996/01/01 TI - Cooperative reference services and the referred reference question: An annotated bibliography 1983–1994 T2 - Reference Services Review PB - MCB UP Ltd SP - 57 EP - 71 Y2 - 2024/03/28 ER -