TY - JOUR AB - Rapid technological change has become a fact of life in the libraries of the 1990s. While this change touches all parts of the library organization, nowhere is it more visible, or are its effects more keenly felt, than in reference departments. Consider these “snapshots”—fictional, but real enough: VL - 20 IS - 2 SN - 0090-7324 DO - 10.1108/eb049150 UR - https://doi.org/10.1108/eb049150 AU - Kupersmith John PY - 1992 Y1 - 1992/01/01 TI - Technostress and the reference librarian T2 - Reference Services Review PB - MCB UP Ltd SP - 7 EP - 50 Y2 - 2024/05/05 ER -