Technostress and the reference librarian
John Kupersmith
(Assistant for computer‐based information services at The University of Texas at Austin General Libraries)
855
Abstract
Rapid technological change has become a fact of life in the libraries of the 1990s. While this change touches all parts of the library organization, nowhere is it more visible, or are its effects more keenly felt, than in reference departments. Consider these “snapshots”—fictional, but real enough:
Citation
Kupersmith, J. (1992), "Technostress and the reference librarian", Reference Services Review, Vol. 20 No. 2, pp. 7-50. https://doi.org/10.1108/eb049150
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited