Telephone directory use in an academic library
Article publication date: 1 January 1992
Telephone directories have been an integral part of most public and academic libraries for nearly a century. Telephone directories represent an anomaly among library collections; known to virtually all users, they nevertheless often go unrecognized when librarians discuss reference sources. The purpose of this study is twofold: first, to examine the history of telephone directory collections; second, to describe and analyze a survey of telephone directory collection use.
Ernest, D.J., Beam, J. and Monath, J. (1992), "Telephone directory use in an academic library", Reference Services Review, Vol. 20 No. 1, pp. 49-80. https://doi.org/10.1108/eb049146
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