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Orientation for the reference desk

Anne May Berwind (Hhead of Information Services Department, Felix G. Woodward Library, Austin Peay State University, Clarksville, Tennessee.)

Reference Services Review

ISSN: 0090-7324

Article publication date: 1 March 1991



The Need for Reference Desk Orientation. The literature on training in libraries is concerned for the most part with educating paraprofessionals to perform professional tasks, training student workers to perform basic functions, and updating librarians' skills with the advent of new technologies. Very little has been published on the process of initiating newly hired or reassigned librarians into the rigors of formal reference desk service. The need for training geared specifically to reference desk work has been documented. Evidently such training must be taking place. But the specific details of what comprises such training apparently remain as in‐house publications.


May Berwind, A. (1991), "Orientation for the reference desk", Reference Services Review, Vol. 19 No. 3, pp. 51-54.




Copyright © 1991, MCB UP Limited

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