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Technostress: Surviving a database crash

Linda S. Dobb (Assistant library director for Administrative Services, J. Paul Leonard Library, San Francisco State University.)

Reference Services Review

ISSN: 0090-7324

Article publication date: 1 April 1990

197

Abstract

We have all had experience with the stress caused by an increase in library technology—CD‐ROMs with different user interfaces, online catalogs with different command structures than our CD‐ROMs, and still different protocols for accessing remote databases. Yet, can you imagine the stress that can result from a crash of a local bibliographic and circulation database? I can—because it happened to me.

Citation

Dobb, L.S. (1990), "Technostress: Surviving a database crash", Reference Services Review, Vol. 18 No. 4, pp. 49-65. https://doi.org/10.1108/eb049107

Publisher

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MCB UP Ltd

Copyright © 1990, MCB UP Limited

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