The Reference Interview; An Annotated Bibliography

Abstract

The purpose of this article is to acquaint readers with a selection of recent literature dealing with the reference interview. An attempt has been made to identify and to describe some of the important trends related to the reference interview. Two areas of recent interest are improving communications and utilizing techniques from communication sciences in interviewing; in addition, the uses of sensitivity, body language and counseling techniques are covered.

Citation

Gene Norman, O. (1979), "The Reference Interview; An Annotated Bibliography", Reference Services Review, Vol. 7 No. 1, pp. 71-77. https://doi.org/10.1108/eb048646