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Integrating information services in an academic setting: The organizational and technical challenge

Joseph J. Branin (Associate university librarian for public services, University Libraries)
George D'Elia (Associate professor of information and decision sciences)
Douglas Lund (Manager, Integrated Information Center, University of Minnesota.)

Library Hi Tech

ISSN: 0737-8831

Article publication date: 1 April 1993

43

Abstract

“Integration” in this project focuses on both technical integration and organizational integration to bring a form of coherence and unity to the support and delivery of information services. Immediate success in integration did not happen. After six years, the Integrated Information Center is still evolving. Unexpected progress has been made with the end‐users. The technological issues have progressed very well. However, the organizational issues have been the most difficult to manage.

Citation

Branin, J.J., D'Elia, G. and Lund, D. (1993), "Integrating information services in an academic setting: The organizational and technical challenge", Library Hi Tech, Vol. 11 No. 4, pp. 75-83. https://doi.org/10.1108/eb047905

Publisher

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MCB UP Ltd

Copyright © 1993, MCB UP Limited

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