Penniman describes a mission and vision for the library of the twenty‐first century that go far beyond document delivery. He proposes that the real mission of the library is to help present and future generations of citizens become independent problem solvers—who have available, and know how to use, information tools to address the challenges that face them. To help fulfill this mission, he proposes that libraries seek a vision that can be realized with the help of technology: to create a universal window to the vast array of information held by our libraries and to offer this window to the widest possible audience.
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