Contributors from five libraries address the expectations and realities of their automation projects, including: staff impact, costs and funding, time and schedules, users, computer support, vendors, and consultants. Some keys to success include: very clear political objectives at the beginning of the project; careful definition of the project structure; a well‐prepared automation plan; carefully‐considered, contractual commitments with a vendor; and flexibility and adaptability.
Drabenstott, J., Hayes, S., Belastock, T., Laucus, J., Cohen, D., Ross, G., McNally, B.J., Oltman, J.K. and Marquardt, S. (1989), "Truth in Automating: Case Studies in Library Automation", Library Hi Tech, Vol. 7 No. 1, pp. 95-111. https://doi.org/10.1108/eb047752
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