Systems analysis of a university library

A. Graham MacKenzie (Librarian, University of Lancaster)

Program: electronic library and information systems

ISSN: 0033-0337

Publication date: 1 February 1968


In presenting some account of the work being done at Lancaster on the systems analysis of a university library, I wish to make it quite clear at the beginning what I do not mean. We are not concerned with “scientific management” as defined in the recent book by Dougherty and Heinritz — time and motion study, work measurement or work simplification, the re‐design of forms and stationery, and all the other paraphernalia of low‐level industrial or commercial management. These admittedly have their place, but only a minor one: it profits a library little if its procedures are all perfect, but all directed to the wrong ends.


Graham MacKenzie, A. (1968), "Systems analysis of a university library", Program: electronic library and information systems, Vol. 2 No. 1, pp. 7-14.

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Copyright © 1968, MCB UP Limited

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